Privacy Policy

Effective Date: September 1, 2026
Badlands Electric Ltd. (“Badlands Electric,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, https://badlandselectric.ca/, contact us, request a quote, or engage our electrical services.
Badlands Electric is a family-owned and operated electrical contractor based in Brooks, Alberta, serving residential, commercial, agricultural, and solar customers throughout Southern Alberta.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

    Submit a contact or quote request

    Request information about our services

    Schedule an electrical service or consultation

    Contact us by phone or email

    Engage us for an electrical, solar, lighting, or other project

    Communicate with us regarding an existing or potential project

Depending on your interaction with us, the information we collect may include:

    Name

    Phone number

    Email address

    Mailing or project address

    Information about your home, business, farm, or property

    Project details and specifications

    Service requirements

    Information about electrical systems or equipment

    Photographs, drawings, plans, or other materials you voluntarily provide

    Any other information you choose to provide

Our website's contact form requests your name, phone number, and email address when you request a quote.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

2. How We Use Your Information

Badlands Electric may use personal information to:

    Respond to inquiries and quote requests

    Understand your electrical service needs

    Prepare estimates and proposals

    Schedule service calls, consultations, installations, and inspections

    Provide electrical, solar, lighting, and related services

    Communicate with you regarding your project

    Coordinate with contractors, suppliers, or other professionals involved in your project

    Process payments and manage accounting

    Provide customer service

    Improve our website and services

    Maintain business and customer records

    Respond to questions or concerns

    Meet applicable legal, regulatory, permitting, accounting, and safety requirements

    Protect our business, customers, employees, and property from fraud or unauthorized activity

We will only use personal information for purposes that are reasonable and appropriate in the circumstances.

3. Project and Property Information

Electrical, solar, agricultural, commercial, and residential projects may require information about a property, electrical system, equipment, building plans, site conditions, or other project-specific details.
This information will be used to assess, quote, plan, perform, document, and manage the requested services.
Where reasonably necessary, relevant project information may be shared with contractors, suppliers, consultants, inspectors, permitting authorities, or other professionals involved in completing the project.

4. Website Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the site, and analyze website traffic.
These technologies may collect information such as:

    Pages visited

    Time spent on the website

    Browser and device information

    General geographic information

    How visitors arrived at the website

    General website usage patterns

We may use third-party website hosting, analytics, or technology providers for these purposes.
You can adjust your browser settings to refuse or delete cookies. Disabling cookies may affect certain website functionality.

5. How We Share Personal Information

Badlands Electric does not sell or rent your personal information.
We may disclose personal information when reasonably necessary to operate our business or provide services to you. This may include sharing information with:

    Website hosting and technology providers

    Email and communications providers

    Payment processors and financial institutions

    Accounting and bookkeeping providers

    Electrical suppliers and manufacturers

    Contractors, subcontractors, and tradespeople

    Architects, engineers, consultants, or other project professionals

    Municipalities, permitting authorities, inspectors, utilities, or regulators

    Professional advisors, including lawyers or accountants

    Government agencies or law enforcement where required or permitted by law

We make reasonable efforts to limit disclosures to information that is necessary for the applicable purpose.

6. Communications and Marketing

If you contact Badlands Electric, we may use the information you provide to respond to your inquiry, prepare a quote, schedule service, discuss your project, or provide customer support.
If you choose to receive promotional communications from us, you may withdraw your consent at any time by contacting us or following the unsubscribe instructions included in the communication.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, manufacturers, suppliers, service providers, social media platforms, or other external websites.
Badlands Electric is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website before providing personal information.

8. Protection of Personal Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted over the internet.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

    Provide and manage our services

    Complete transactions

    Maintain customer and project records

    Maintain accounting and financial records

    Resolve disputes

    Meet legal, regulatory, permitting, and tax requirements

    Protect our legitimate business interests

When personal information is no longer required, it may be securely deleted, destroyed, or anonymized where appropriate.

10. Accessing and Correcting Your Information

You may request access to personal information that Badlands Electric holds about you and request corrections where information is inaccurate or incomplete, subject to applicable legal requirements.
We may need to verify your identity before responding to certain requests.
To make a privacy-related request, please contact us using the information provided below.

11. Privacy in Alberta

Badlands Electric is committed to handling personal information in accordance with applicable Canadian and Alberta privacy legislation.
Depending on the circumstances, applicable privacy requirements may include Alberta's Personal Information Protection Act (PIPA) and/or the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
The legislation that applies to a particular situation may depend on the nature of the information collected, how it is used, the parties involved, and the circumstances of the transaction or service.

12. Children's Privacy

Our website and services are intended for a general audience and are not specifically directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.

13. Changes to This Privacy Policy

Badlands Electric may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, or applicable privacy legislation.
When changes are made, the updated policy will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy-related concern, please contact us:
Badlands Electric Ltd.655 1st Street WestBrooks, AB T1R 0N3Canada
Phone: 403-362-1828Website: https://badlandselectric.ca/
Badlands Electric's website lists the above address and telephone number as its contact information.
We will make reasonable efforts to respond to privacy inquiries in a timely manner.